Manuals and support for your translator.
VAVUSDEVICESContact device support

SIM activation

Enter your email, order number and SIM card number to request activation. Activation can take up to 10 hours. We will email you when it is complete.

Activation request

For help, email support@shopvavus.com with your order and SIM numbers.

Instructions

  1. Insert the SIM card into the device with the tray tool. It usually arrives already inside.
  2. Find the SIM card number. It starts with +372 — on the white card in the box or on the back of the SIM.
  3. Find your order number: Amazon, TikTok, or ShopVavus confirmation email or order history.
  4. Enter your email and submit. You will see a confirmation on screen.
  5. Wait for the confirmation email. 4G appears at the top right once the SIM is fully active.

The complimentary data plan covers translation on the device only. Using the Vavus SIM for a Wi-Fi hotspot deactivates the internet and requires reactivation.

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