INQUBOMGOMO YOBUMFIHLO
Lesi saziso sihlanganisa isayithi ye-ShopVavus, amafomu emibuzo nosekelo lwamakhasimende. Asithathi isikhundla sesaziso sobumfihlo se-akhawunti ye-Vavus AI ehlukile noma imibandela yedatha yokusabalalisa ngokwezifiso.
I-DCI Brands LLC isebenzisa i-ShopVavus futhi inesibopho solwazi lomuntu siqu oluchazwe lapha. Ikheli lethu lithi 312 W 2nd Street, Casper, WY 82601, United States. Bhalela ku-support@shopvavus.com ngemibuzo yobumfihlo noma izicelo zamalungelo.
Kugcine ukubuyekezwa: September 20, 2026.
Sithola igama lakho, i-imeyili, umlayezo, uhlobo lombuzo nanoma iyiphi inhlangano, izwe, inani lamadivayisi, izilimi, okuthandwayo kokusabalalisa noma isihloko osinikezayo. Amafomu aletha lolu lwazi ebhokisini lethu lokungenayo ukuze siphendule, sihlele iphrojekthi yakho noma sisize ngedivayisi yakho. Siphinde sithole ulwazi oluthumela ngqo nge-imeyili.
Sigcina i-imeyili yakho, ireferensi ye-oda nenombolo ye-SIM kumasistimu ethu osekela bese sazisa ithimba lethu nge-imeyili nangezaziso zangasese zomlawuli ukuze sicubungule isicelo sokuvula bese siphendula. Sisebenzisa imininingwane ye-SIM edingekayo lapho sihlela ukuvula nensizakalo yokuxhuma.
Izinsizakalo zethu zokusingatha zicubungula ulwazi lwezicelo olufana nekheli le-IP, ulwazi lwesiphequluli, amakhasi aceliwe nezenzakalo zokuphepha ukuze zinikeze futhi zivikele isayithi. Abaphathi bamafomu basebenzisa amakheli e-IP nezikhathi zokuthumela ukuze banciphise izicelo eziphindiwe.
Isayithi yamanje ayimisi amakhukhi futhi ayisebenzisi isitoreji sasendaweni, izikripthi zokuhlaziya, amaphikseli ezikhangiso, ukulandelela kwemikhankaso noma izinsizakalo zengxoxo ezishumekiwe. Ayigcini noma yikuphi okuthandwayo kwemvume.
Bona Isaziso SamakhukhiIzinkambu ezidingekayo zisivumela ukuba siphathe isicelo; ngaphandle kwazo ngeke sikwazi ukuphendula noma ukuvula i-SIM. Izinkambu ozikhethela azidingeki ukuthumela umbuzo. Lesi sayithi asinayo ukuphuma futhi asiqoqi idatha yamakhadi okukhokha.
Lapho umthetho waseYurophu noma waseBrithani wokuvikelwa kwedatha usebenza, sisebenzisa izisekelo ezilandelayo zokucubungula.
Izinyathelo ozicele ngaphambi kwenkontileka, noma ukugcwaliseka kwenkontileka nawe, zisekela imibuzo yephrojekthi nezinsizakalo zamadivayisi akhona. Koxhumana nabo bebhizinisi abasebenzela inhlangano nemibuzo evamile, inzuzo yethu esemthethweni ukuphendula izicelo nokuphatha ubudlelwano namakhasimende.
Inzuzo yethu esemthethweni ukugcina isayithi ithembekile nokuvimbela ukusetshenziswa kabi. Siphinde sicubungule ulwazi lapho kudingeka ukuze sithobele imisebenzi yomthetho esebenzayo noma ukusungula, ukusebenzisa noma ukuvikela izimangalo zomthetho.
Ithimba lethu eligunyaziwe nabahlinzeki bathola ulwazi abaludingayo emsebenzini wabo: ukusingatha nokuphepha, ukulethwa kwe-imeyili nosekelo lokuxhuma kwe-SIM. I-imeyili yamafomu ilethwa nge-Resend noma ngamaseva eposi aphethwe yi-Vavus. Ingqalasizinda ye-Vavus isebenzisa ukusingatha kwe-Google Cloud. Singadalula ulwazi lapho umthetho udinga noma ukuvikela amalungelo nokuphepha.
Asithengisi ulwazi lomuntu siqu futhi asabelani ngalo ukukhangisa okuqondiwe. Ukuthumela isicelo sosekelo akukubhalisi ekumaketheni.
I-DCI Brands LLC isebenza e-United States. Ingqalasizinda ye-Vavus iphinde isebenze eYurophu nase-Asia, abahlinzeki bangacubungula ulwazi kwamanye amazwe. Imithetho yokuvikelwa kwedatha yalawa mazwe ingahluka kunalapho uhlala khona. Xhumana no-support@shopvavus.com ngolwazi ngezindawo zokucubungula neziqinisekiso zokudlulisa ezisebenzayo.
Sigcina amarekhodi inqobo kudingeka ukuze siphendule isicelo, siphathe iphrojekthi eqhubekayo noma ubudlelwano losekelo futhi sifeze imisebenzi yomthetho esebenzayo noma sixazulule ingxabano. Uhlobo lwesicelo, isimo salo nanoma yimuphi umsebenzi oqhubekayo kunquma isikhathi.
Amalogi okuphepha agcinwa ngokuhambisana nesikhathi esidingekayo ukuphenya nokuvimbela ukusetshenziswa kabi. Ukugcinwa kungathinteka nomsebenzi womthetho osebenzayo noma ingxabano esebenzayo; xhumana nathi ngelogi ethile.
Amafomu ewebhusayithi ahlukile kokusabalalisa ngokwezifiso. Isivumelwano sephrojekthi sichaza ukucubungula nokugcinwa kwalowo kusabalalisa.
Kuye ngomthetho osebenzayo, ungacela ukufinyelela, ukulungiswa, ukususwa, umkhawulo noma ikhophi ephatheka yolwazi lwakho lomuntu siqu, futhi uphikise ukucubungula okusekelwe ezintshisekelweni ezisemthethweni. Lapho ukucubungula kusekelwe emvume, ungayhoxisa ngaphandle kokuthinta ukucubungula okusemthethweni kwangaphambili. Asikujezisi ngokusebenzisa ilungelo lobumfihlo elisebenzayo.
Bhalela ku-support@shopvavus.com ngolwazi olwanele ukuhlonza umbuzo wakho noma isicelo sosekelo. Kungadingeka siqinisekise ubuwena noma igunya lommeleli ogunyaziwe. Siphendula ngesikhathi esidingwa umthetho osebenzayo. Uma senqaba, sichaza ukuthi kungani futhi ungacela ukubuyekezwa.
Ungakhala esiphathimandla sendawo sokuvikelwa kwedatha. Ku-EEA lokhu kuhlanganisa isiphathimandla lapho uhlala, usebenza noma ukholelwa ukuthi ukwephulwa kwenzekile; e-UK yi-Information Commissioner’s Office. Imithetho yezwe yase-US esebenzayo inganika amalungelo esikhalazo noma esikhalazo.
I-ShopVavus isayithi yamadivayisi ebhizinisi nosekelo lwamakhasimende, hhayi insizakalo eqondiswe ezinganeni. Uma ukholelwa ukuthi ingane inikeze ulwazi lomuntu siqu, xhumana nathi ukuze sikubuyekeze futhi sithathe izinyathelo.
Ezinye izayithi, okuhlanganisa amavidiyo axhunyiwe nezimakethe, zinezinqubo zazo zobumfihlo. Sivuselela lesi saziso lapho izinqubo zethu zishintsha futhi sibonisa usuku lokubuyekeza ngenhla. Izinguquko ezibonakalayo zixhunyaniswa ngesayithi noma esinye isiteshi esifanele.